Privacy Policy

At SUKH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

Name
Mobile number
Email address
Shipping and billing address
Order and payment details

Non-Personal Information

Browser type and device information
IP address
Pages visited and browsing behavior

This information helps us improve your shopping experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates via SMS, email, or WhatsApp
Provide customer support and resolve issues
Improve our website, products, and services
Send promotional offers or updates (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Payment Information

All payments on our website are processed through secure and trusted payment gateways.
We do not store your card details, UPI PINs, or banking information on our servers.

4. Sharing of Information

We may share your information only with:

Courier and logistics partners (for order delivery)
Payment gateway providers (for payment processing)
Legal authorities, if required by law

All third parties are required to keep your information confidential.

5. Cookies Policy

Our website uses cookies to:

Remember your preferences
Improve site performance
Analyze traffic and usage patterns

You can choose to disable cookies in your browser settings, but this may affect website functionality.

6. Data Security

We take reasonable steps to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet is 100% secure.