Return/Exchange Policy
Return & Exchange Policy
Thank you for shopping with us. Please read our Return & Exchange Policy carefully before placing your order.
❌ No Return Policy (General)
We do not approve returns under normal circumstances. Once an order is placed and delivered, it cannot be returned unless it meets the specific conditions mentioned below.
✅ Eligible Cases for Return / Exchange
We will approve return or exchange requests only in the following cases:
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You received a defective product
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You received a damaged product
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You received the wrong size
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You received the wrong product
If any of the above issues occur, please contact us within 48 hours of delivery with proper photos/videos for verification.
🔁 Exchange Policy
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Exchange is available only for eligible cases
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A ₹199 exchange fee will be charged for processing and shipping the exchanged item
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Exchange is subject to stock availability
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Product must be unused, unwashed, and with original tags
💳 Refund Method
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We do not provide cash refunds
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Approved return amounts will be issued as:
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Gift Card / Store Coins
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Gift Cards / Coins can be used for future purchases
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Gift Cards are non-transferable and non-refundable
📦 Product Condition (Mandatory)
Returned or exchanged products must:
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Be unused and unwashed
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Have original tags and packaging intact
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Be in resale condition
Products showing signs of wear, stains, damage, or misuse will not be accepted.
📲 Customer Support (Fast Assistance)
For quick support and resolution, you can directly contact us on WhatsApp.
📞 WhatsApp Support: 8882420642
Our support team will guide you through the return or exchange process.